PRINCIPAL UX UI PRODUCT DESIGNER
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G4S Product Management Database Case Study

G4S Product Lifecycle Management Web Application


Year:

2012

Roles: 

Sr. Product Manager, UI UX Developer & Designer

Project: 

To develop a web application with a database for Product Lifecycle Management

About: 


Deliverables I produced:

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My Strategy:


Challenges:

  • Global company with headquarters in Europe. Many product releases and variable pricing specific to location. This resulted in often cases of human error on product availability and pricing per location. Current process was managed through an excel file that was emailed out.
  • Latest product library and datasheets not easily accessible
  • No single platform for product management
  • High sales team growth and turnover resulting in extensive time spent training new talent in product specifications
  • Sales managers struggled to provide onsite quotes for potential customers due to having to consult internal employees to validate with the headquarters.
  • Information delays due to headquarters being in Europe, projects and contracts delayed or lost due to this.

    Overcoming the Challenges:

    T

    Gaining Alignment through a steering Committee

    j

    Researching needs & use cases

    j

    design

    T

    Testing

    T

    Release & Integration into our custom sales platform

    T